Getting stuck without enough de-icing salt to get your facility, company, or municipality through the winter season is not a situation you want to find yourself in. Buying in bulk can help prevent this scenario, but choosing the right rock salt supplier is essential.
Look for a rock salt vendor that is transparent with its pricing and distribution capabilities. This will ensure you can decide on your bulk rock salt purchase.
Reliability
Unlike some solitary budget salt vendors that pop up overnight and only have one location, the best bulk rock salt suppliers run their businesses like a well-oiled machine. This means they have a solid logistics team that knows where their salt is, who needs it, and how to get it there quickly.
They will also provide options for clients to purchase material by bag, pallet, or truckload so they can accurately calculate their requirements and schedule their deliveries accordingly. This is a hallmark of quality customer service as it allows contractors and business owners to feel confident working with a dependable supplier to meet their needs when the snow hits.
They will also have a rapid billing process, which eliminates any questions about their account and gives clients peace of mind that they can rely on their vendors to make their payments promptly.
Flexibility
Purchasing bulk rock salt is the best way to ensure you have enough de-icing materials throughout the winter. However, many contractors and homeowners will be reluctant to buy a whole pallet of rock salt in November, knowing that they may need to replenish their supply before the season even starts.
Quality bulk salt distributors near me will be able to help their clients determine the correct quantity of rock salt needed for their individual properties, companies, or construction sites. They will be able to calculate the square footage of the area that needs to be covered and offer advice on how much ice melt will be required per bag or pound of salt.
A great salt supplier will proudly show you their current stock and not hesitate to give a solid turnaround time on orders. It is also essential that your vendor knows your name and can respond quickly when you call for additional supplies.
Customer Service
A customer service team that is friendly and helpful goes a long way toward keeping customers happy. A good vendor will help their clients calculate how much ice melt they need for the winter and will be available to answer any questions or concerns they may have. They will also ensure that their clients receive the right amount of salt when they place an order and receive the best value possible.
A reputable bulk rock salt supplier can show their clients what salt they have on location. This shows confidence in their products and will ensure they meet a client’s needs quickly and efficiently.
A good salt vendor will also be able to send out invoices immediately after a client has purchased their product. This will keep clients from having to conduct a forensic investigation of their salt bill or deal with an overdue payment.
Value for Money
Ultimately, a salt vendor’s reputation for supportive customer service is what matters. A lot of information can be found online about a company and its products, but that’s only meaningful if a supplier’s staff is rude and difficult to work with.
A great salt vendor is fearless in showing you their supplies and be proud of what they have on hand. They also know what their clients need and will help them calculate the quantity of bulk rock salt they will require for the season, whether they purchase it by bag or a more significant amount in bulk.
They will also offer a supply guarantee to ensure they have enough rock salt for the season, even if a considerable snowstorm hits at a moment’s notice. Finally, they will offer reasonable pricing for the rock salt they sell. Any prices that are suspiciously low or too high should send up a red flag.